5822 remote control tri color

There are three ways to quickly report repairs: one is to call the national unified after-sales hotline, the other is to submit an application in the "After sales Repair" section of the official website, and the third is to contact the corresponding sales/customer service personnel. When reporting for repair, provide the product model, purchase certificate, and fault description. Customer service will respond within 24 hours to coordinate repair or replacement matters. In emergency situations, on-site handling can be arranged within 48 hours (covering most cities across the country).

Most household products are easy to install, come with detailed installation instructions and accessories, and have basic manual skills to install on their own. We provide professional installation guidance videos for commercial, industrial, and large-scale outdoor lighting products, and can also coordinate with cooperative installation teams to provide on-site installation services (specific costs are calculated based on the scenario and engineering quantity). Simultaneously supporting post installation debugging and acceptance to ensure that the lighting effect meets the standard.

For bulk orders such as engineering and commercial procurement, a tiered preferential policy is provided. The larger the purchase quantity, the higher the discount. At the same time, value-added services such as free samples and logistics subsidies can be enjoyed. Support customized services, including product appearance color, power parameters, logo printing, intelligent function customization, etc., to meet the personalized needs of special scenarios or brands. The customization cycle is generally 7-15 working days.

The outdoor series products all have a waterproof rating of IP65 or above, and some special models for harsh environments can reach IP67, which can resist rainwater, moisture, and dust invasion. The shell is made of aviation grade aluminum alloy or anti-corrosion coating material, which is resistant to ultraviolet rays and oxidation, and can adapt to extreme temperatures of -30 ℃~60 ℃. It is not easy to rust or damage after long-term use.

The color rendering index of the entire series of lighting products is ≥ 80, and the high-end series can achieve Ra ≥ 95, which can truly restore the color of the object itself, suitable for commercial displays, home decoration and other scenes with high color requirements. Simultaneously adopting anti blue light hazard design (RG0/RG1 level), no flicker technology, soft and uniform light, reducing eye fatigue, especially suitable for long-term lighting scenes such as learning and office.

You can choose according to the space area, floor height, and functional requirements: for example, the bedroom is suitable for 3000K warm light, anti glare ceiling lights, and the living room can be equipped with a combination of main lights and auxiliary spotlights; Highly visible (Ra ≥ 90) products are recommended for commercial spaces to enhance the color reproduction of items. We provide free lighting scheme design services. You can contact customer service to provide space information, obtain exclusive selection suggestions and installation guidance, and also support on-site survey and design.

All products have passed the national 3C certification, CE certification, and RoHS environmental certification, with no flicker or blue light hazards. The materials are flame retardant and designed to prevent electric shock, meeting the safety requirements for various scenarios such as home and business use. We provide a 2-5 year warranty service for after-sales service. During the warranty period, non-human damage can be repaired or replaced free of charge. There are service outlets in many parts of the country that support on-site maintenance.

Most mainstream products support 0-100% stepless dimming and 2700K-6500K color temperature adjustment, meeting the lighting needs of different time periods and atmospheres. Simultaneously compatible with mainstream intelligent control systems, including direct connection to mobile apps, voice control (compatible with Tmall Genie, Xiao Ai classmates, etc.), and smart home linkage, achieving remote control, scene mode preset and other functions.